Tesco Delivery Slots For Elderly
Sainsbury’s is the latest supermarket to announce measures to help the elderly and vulnerable during the ongoing coronavirus crisis.
All its stores will only open to these two groups for the first hour of trading on Thursday, chief executive Mike Coupe said, but will open for an hour longer so other shoppers do not miss out.
Supermarkets have seen a huge surge in demand for delivery services, with no slots available until next month for both Tesco and Waitrose in some parts of the south east.
Thousands of elderly and vulnerable people across Britain claim they cannot get access to online delivery slots amid the coronavirus crisis. Shoppers have slammed Tesco, Sainsbury's, Morrisons.
The surge came as Transport Secretary Grant Shapps authorised a temporary relaxation of the drivers’ hours rules to help deliver goods to stores across the country.
- New delivery slots are released each day, so customers are being advised to keep checking for available slots. Sainsbury's has explained that it can take up to two days from registering for online delivery to be able to book a slot. It has been made clear that customers have access to a maximum of one delivery slot per week.
- Tesco chief executive Dave Lewis urged shoppers to leave online delivery slots for those unable to leave their homes, including the elderly and those self isolating.
- Online food shopping is easy at Tesco. You can also buy homeware and earn money-saving Clubcard points. Book a grocery delivery or Click+Collect slot today.
- They have increased the number of home delivery and click and collect slots available and have now nearly doubled this service to over 650,000 orders per week. On their website, Sainsbury's say they are doing their best to offer online delivery slots to elderly and vulnerable customers and these customers have priority over all slots.
Iceland outlets across the country have also introduced reserved time slots to give the vulnerable and the elderly a chance to shop in store.
Tesco Online Delivery
Sainsbury’s has now said customers over 70 and those with a disability will also have priority access to online delivery slots from Monday and the chain is also expanding its “click and collect” service.
Mr Coupe added that as of Thursday, Sainsbury’s will be closing its cafes and its meat, fish and pizza counters to free up freight capacity for essential products.
Customers will also only be able to buy a maximum of three of any grocery product and a maximum of two on the most popular items such as toilet roll, soap and UHT milk from Wednesday onward.
“As we work to feed the nation, we are also focusing all of our efforts on getting as much food and other essential items from our suppliers, into our warehouses and onto shelves as we possibly can”, Mr Coupe said.
“We still have enough food for everyone – if we all just buy what we need for us and our families.”
Tesco has had to bring in similar purchasing restrictions to curb panic buying, particularly on anti-bacterial wipes, dried past and toilet roll.
It was forced to take its mobile app offline temporarily due to high demand on Tuesday, and announced it would be reducing the hours of all of its 24-hour stores to 6am to 10pm.
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A spokeswoman said: “It gives our colleagues the time overnight to restock the store, replenish the shelves and support our online grocery service at a time when demand is high.”
Tesco Delivery Slots For Elderly Patients
Elsewhere, rival Morrisons announced on Tuesday it is creating 3,500 jobs to meet surging demand for its home delivery service caused by the pandemic.
The chain said it would be recruiting 2,500 pickers and drivers while hiring about 1,000 people to work in distribution centres.
It is also planning a new call centre for those without access to online shopping, plus the launch of a new range of simple-to-order food parcels from next Monday.