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hospitality job descriptions and duties

  • Answer the phone at the front desk to respond to current and prospective guests’ needs. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Schedule special services, such as spa treatments, when guests enquire.
  • 38 Hotel Receptionist jobs available on Indeed.com, updated hourly.

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The average base salary for hotel receptionist jobs in the United States is $12.32 per hour. Salary estimates are based on 96 salaries submitted anonymously to Indeed by hotel receptionist employees, users, and collected from past and present job posts on Indeed in the past 36 months.

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Hotel Receptionist Job Description

Posted: (5 days ago)Job Description HOTEL RECEPTIONIST. Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and... Hotel Receptionist Job Description Pages. Your Hotel Receptionist Resume and Cover Letter. This excellent hotel receptionist resume example can easily be ...

Hotel Receptionist Job Description Sample Job ...

Posted: (2 days ago)The duties, tasks, and responsibilities of most hotel receptionists are listed in the sample job description below: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the... Inform guests of the services and accommodation rates in the ...

Hotel Receptionist Job Description - JobHero

Posted: (12 days ago)Hotel Receptionist Job Description Greeting and ensuring that guests are accommodated are the primary roles of a hotel receptionist, often referred to as a hotel front desk agent or clerk.

Hotel receptionist job description salary, skills and tips

Posted: (2 months ago)Hotel receptionist job description – conclusion. Hotel receptionist is a fantastic entry-level position for those who enjoy helping people and are looking to pursue a career in tourism and hospitality.

Q: What Do Hotel Receptionists Do? ZipRecruiter

Posted: (14 days ago)A: A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay.

Hotel Receptionist Resume & Writing Guide 12 Templates ...

Posted: (2 days ago)Hotel Receptionist Job Descriptions, Responsibilities and Duty Examples. An employer would expect to see specific foundational duties and skillsets within a Hotel Receptionist resume. Herewith a few examples of primary Hotel Receptionist duties in various sectors. A Hotel Receptionist at a Holiday resort may:

Sample Hotel Receptionist Resume - Job Interviews

Posted: (8 days ago)The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. Find out how to present your expertise in the most effective resume format.

Receptionist Job Description Glassdoor

Posted: (3 months ago)Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed.

Receptionist Job Description: Salary, Skills, & More

Posted: (6 days ago)Schedule clients and customers: Most receptionists are responsible for scheduling clients and customers to meet with personnel, or they'll schedule personnel for off-site duties, such as court appearances and meetings.

Receptionist Job Description - Duties, Responsibilities ...

Posted: (3 days ago)This is a receptionist job description sample (template) that includes receptionist job summary, roles and responsibilities, duties, skills and proficiency, education and experience, and salary information. Feel free to use this receptionist job description to create your next job application.

Receptionist job description template Workable

Posted: (2 days ago)This Receptionist job description template is optimized for posting to online job boards or careers pages. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more.

Medical

Hotel Front Desk Receptionist Job Description Examples

Posted: (3 days ago)Hotel Front Desk Receptionist responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Hotel Front Desk Agent job description template Workable

Posted: (2 days ago)Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Hotel Front Desk Job Description Sample Monster.com

Posted: (7 days ago)This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position.

Hotel Receptionist Job Description Template (FREE ...

Posted: (2 days ago)Hotel Receptionist Duties and Responsibilities Greet hotel guests; answer any questions or concerns Provide an outstanding guest experience Maintain an orderly front desk Operate computer programs and multi-line phone systems Maintain guest records and book reservations Complete basic cashier and ...

Hotel Receptionist Resume Examples JobHero

Posted: (2 days ago)Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints.

10 Receptionist Job Description Examples [ College ...

Posted: (3 days ago)A receptionist job description is a document that shows a complete summary of a receptionist position. That includes the job role, qualifications, and salary. Every company who employ receptionist should have this document. It clarifies what contributions their receptionist should bring to them.

Hotel Receptionist Job Description And Duties

Posted: (2 days ago)Hotel Front Desk Receptionist Job Description Examples. Posted: (5 days ago) Hotel Front Desk Receptionist responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Hotel receptionist My World of Work

Posted: (5 days ago)Career outlook for hotel receptionist. ... In small hotels, your duties may include other tasks such as showing guests to their rooms and serving drinks in the bar. ... Discover other types of job like this. Hotel receptionist belongs to the pathway: Support . Explore other jobs which are part of this pathway.

Listing Receptionist Duties on Your Resume ... - Job Search

Posted: (2 days ago)Read the job description. Begin by reading the job description to find keywords targeting the specific skills, qualities and experience the employer is looking for. The job description will also likely list some of the core responsibilities a successful candidate will perform in their role. Make a list of your experience.

Receptionist Job Description - Jobs.ie

Posted: (10 days ago)Corporate Receptionist Job Description Ordering office stationery and monitoring stock. Providing premium quality support to internal and external customers, as well as to colleagues. Responsibility for security and the safeguarding of specific documentation.

Receptionist Job Description (Skills, Duties, Career ...

Posted: (26 days ago)A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel, restaurant, company or other organization. Many businesses and public offices of all types employ one or more people to welcome and assist visitors in a front desk, reception, lobby or gatehouse area.

Receptionist Job Description Pdf - CareHealthJobs.com

Posted: (1 months ago)Hotel Receptionist Job Description. Posted: (2 days ago) This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. The hotel receptionist job is often referred to as a front desk agent.

Receptionist Job Description Indeed

Posted: (1 days ago)A Receptionist is responsible for answering calls, directing customers or clients to the right departments or extensions and answering any questions people have when they contact your business. A Receptionist’s job varies some depending on where they work.

Hotel Receptionist Job Description Template BambooHR

Posted: (9 days ago)Hotel Receptionist Job Description. Work with your hiring managers to customize this job description according to your company’s vision for the position. The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable.

Hotel Receptionist Duties, Skills, Job Description ...

Posted: (14 days ago)A Hotel Receptionist is the one who has the responsibility to oversee the function related to dealing with guests on a daily basis. The duty includes checking in and out guests. He or she has to perform the administration tasks as well. He or she has the duty to offer valuable information regarding accommodation and services.

Hotel Receptionist Job Description - Jooble

Posted: (21 days ago)Hotel Receptionist tasks and skills. Requirements to hire or to get hired as a Hotel Receptionist. Examples of Hotel Receptionist job descriptions from real companies.

Hotel Front Desk Job Description - Betterteam

Posted: (3 days ago)Hotel Front Desk Job Description Template. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

Receptionist Job Description - Betterteam

Posted: (2 days ago)Receptionist Job Description Template. We are looking for a Receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

Hotel receptionist Explore careers National Careers ...

Posted: (2 days ago)Hotel receptionist Alternative titles for this job include . Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Average salary (a year) £12,500 Starter. to. £24,000 ...

Front Desk Receptionist Job Description, Key Duties and ...

Posted: (2 days ago)What Does a Front Desk Receptionist Do? The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc.

Receptionist Job Description Cambridge College

Posted: (3 days ago)Receptionist Job Description. Essential Duties/Responsibilities. Serve as primary operator for all incoming calls to the College with responsibility for monitoring and responding to all phone messages received during off-hours;

Receptionist job description Career Advice Irishjobs.ie

Posted: (8 days ago)Hotel Receptionist: You are the face of the hotel so having a friendly and courteous manner is vital. Duties include handling bookings, choosing rooms for guests & handing out keys, passing messages on to guests and completing certain procedures when guests check in and check out.

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Receptionist Job Description & Resources Robert Half

Posted: (5 days ago)Job description. Receptionist positions can be entry-level jobs, or they can require experience. A successful candidate has excellent customer service and organizational skills. Similar positions include front desk coordinator. Typical duties of a receptionist. Greeting visitors and accepting deliveries

Duties & Responsibilities for Hotel Positions Career Trend

Posted: (3 days ago)Job Descriptions • Hospitality Job Descriptions; Every hotel, large or small, includes a variety of employment opportunities. A smooth-operating hotel needs workers in departments with diverse responsibilities dependent on one another. ... Chief Hotel Steward Job Description ...

Hotel Front Desk Jobs Description AdminCrossing.com

Posted: (6 days ago)Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Duties include welcoming customers and making them aware of the best in hotel services. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys.

Resort Front Desk Jobs - Hotel Receptionist Jobs

Posted: (3 days ago)Duties and Responsibilities: Perform all of the basic duties like directing phone calls, filing and replying to faxes and answering mail. Step in to take over the duties of a colleague that has not come in to work for the day. Make sure that all files, papers and documents are confidential, especial the guests information and billing transactions.

Hotel Receptionist Resume Sample - Objectives, Skills ...

Posted: (3 days ago)In this article we’ll show you a good hotel receptionist resume example and inspire you with some ideas on what you can write in the objective, skills, duties and responsibilities sections. Also check our job interview tips and be prepared to answer some of the though questions, before you are called.

Hotel receptionist Jobs Glassdoor

Posted: (2 days ago)Harborview Health Systems of Georgetown is looking for a Receptionist with a hospitality attitude to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks…As a Receptionist, you will be the first point of contact for our company. …Our Receptionist’s duties include offering administrative support across the organization…

Receptionist Job Description Sample Monster.com

Posted: (2 days ago)This receptionist job description sample can assist you in creating a job application that will attract candidates who are qualified for your front desk job. Feel free to revise this description to meet your specific duties and requirements. Then, go and find more ideas for crafting your description by browsing Monster’s receptionist job ...

Professional Front Desk Receptionist Job Description ...

Posted: (3 days ago)Front Desk Receptionist Job Responsibilities. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job.

Receptionist Job Description Sample : HR Resources ...

Posted: (5 days ago)Feel free to revise this job description to meet your specific job duties and job requirements. Job Title: Receptionist. Receptionist Job Purpose: Directing visitors to a business site to a proper department/office location. Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person ...

Receptionist Job Description Job Description Examples ...

Posted: (3 days ago)By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Receptionist Job Descritption. Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed.

29 FREE Receptionist Job Description Templates - Word ...

Posted: (2 months ago)How to Create a Receptionist Job Description. The US Bureau of Labor Statistics stated that the employment growth of receptionists would escalate by 5% from 2018 to 2028. If you're hiring one for your company, make sure to go with someone who's courteous and attentive considering that receptionists serve as the first point of contact for guests.

7 Top duties of the Receptionist - Office Skills Blog

Posted: (4 days ago)A receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. Their interpersonal skills, telephone etiquette and communication skills are extremely important in greeting clients, responding to inquiries and representing the company. According to bls.gov, employment of receptionists is projected to grow 9 ...

Receptionist Job Duties - YouTube

Posted: (26 days ago)Receptionist Job Duties. Part of the series: Job Search & Hiring. Job duties of receptionists include positive communication, answering phones, taking messag...

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Receptionist Job Description

A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel, restaurant, company orother organization.

Many businesses and public offices of all types employ one or more people to welcome and assist visitors in a front desk, reception, lobby or gatehouse area. While receptionists are commonly found in hotels and tourist resorts, they are also employed in a wide range of other settings, such as in restaurants and other food service establishments, private businesses, public institutions (e.g. hospitals), professional practices (for example, medical surgeries and law, accounting and architectural firms), in office blocks and at gyms, hairdressers and beauty salons.

As the first point of contact for visitors, receptionists are the face of the organization employing them. It is therefore essential for them to have a kind, polite demeanour and to deal with enquiries in a positive and helpful manner. The aim of a receptionist should be to create a goodfirst impression on visitors, which is why many companies and organizations have specific rules regarding their attire.

Jobs Hiring For Receptionist

Receptionists have a wide range of duties, including receiving and greeting clients, guests and visitors, answeringenquiries in accordance with internal guidelines, providing visitors with directions or accompanying them to their destination (e.g. an office, room, or department),enforcing access control procedures and generally helping to maintain security.

Receptionists also carry out a number of administrative and secretarial tasks, such as answering and forwarding incoming telephone calls, receiving and processing emails and letters and dealing with and filing documents and other paperwork.

In some cases, receptionists may also be required to provide support and assistance to colleagues and managers. For example, in larger companies, they may be responsible for coordinating meeting room schedules, providing visiting clients and suppliers with ID badges and arranging for visitors to be accompanied to their destination. In hospitals, clinics and medical practices, a receptionist’s tasks may include maintaining doctors’ diaries and arranging appointments, recording patients’ personal details and directing them to the appropriate waiting area.

Many job vacancies for receptionists are in the tourism and hospitality industry, where the work available is often seasonal. Receptionists employed in hotels are responsible for receiving and greeting guests, assigning rooms, managing bookings (e.g.using hotel management software), handling guest check-in and check-out procedures and performing cashier duties. They also receive and forward telephone calls, deal with enquiries (e.g. requests for information on prices) and handle any complaints.

The typical working hours of a receptionist depend on the opening times of their place of work. Companies, offices and professional practices, for example, often operate a standard Monday to Friday timetable, whereas in hotels, restaurants and other businesses that are open in the evening, the working hours may vary considerably and involve a greater degree of flexibility (e.g. shift work).

Receptionist

Other common names for this position: Front Desk Agent

Similar searches: Administrative Receptionist, Corporate Receptionist, Evening Receptionist, Full Time Receptionist, Hotel Receptionist, Medical Receptionist, Part Time Receptionist

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Receptionist Responsibilities and Tasks

The main duties of a receptionist include:

  • Receiving and greeting visitors
  • Dealing with information enquiries
  • Answering and forwarding incoming telephone calls
  • Accompanying visitors to their destination
  • Receiving and processing correspondence (e.g. emails and letters)
  • Organizing and filing documents and paperwork
  • Handling bookings
  • Scheduling appointments and meetings
  • Performing additional administrative tasks

How to Become a Receptionist - Training and Requirements

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To become a receptionist does not require extensive training or education. As a customer service role, what it does call for, however, are strong communication and interpersonal skills and an aptitude for working with the public. Aspiring receptionists can acquire the basic skills theyneed by attending a training course for secretarial and administrative personnel or, alternatively, by gainingsome form of diploma or qualification from a hospitality or catering school (particularly for those interested in working as a receptionist in a hotel, restaurant or tourist resort).

Generally speaking, receptionists also need to have basic IT skills, including the ability to use email and the most common office software applications. Once they have been hired, receptionists typically go through an initial period of on the job training,during which they learn how to use the organization’s computer software systems and management tools and familiarize themselves with company procedures for forwarding telephone calls and post, organizing meetings and appointments, making bookings etc.

Finally, another of the skills that employers most frequently ask for in job advertisements for receptionists is a knowledge of foreign languages. The ability to communicate in one or more foreign languages is especially important in hotels and restaurants with an international clientele but, in this increasingly globalized age, it is also a key skill for receptionists employed in public and private organizations of all kinds.

Receptionist: Skills and Qualifications

The skills required for a job as a receptionist include:

Casino Receptionist Hiring Indeed

  • Knowledge of the principles of customer care
  • Communication skills (e.g. telephone, e-mail, in person)
  • Ability to use common office IT equipment and management software
  • Basic administrative/accounting knowledge
  • Aptitude for public-facing roles and kind, helpful manner
  • Ability to multitask
  • Attention to detail
  • Problem-solving skills

Receptionist Career Path

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A job as a receptionist is an excellent path to a career in the customer service sector, which offers a broad variety of subsequent professional development options.

Medical Receptionist Hiring

For example, a receptionist employed in a hotel can choose to specialize in bookings and reservations or in receiving and greeting guests and progress to become a reception manager - a role that can often be a springboard to a position as hotel manager. Receptionists working for a company, professional practice or in another type of office, meanwhile, have the option of honing their administrative skills and becoming a secretary, personal assistant or executive assistant.

Finally, it is important to remember that the customer care skills acquired as a receptionist are easily transferable to a wide range of other roles and positions (e.g. customer care / after sales service manager or hostessing at conferences and meetings).

Top Reasons to Work as a Receptionist

As an entry-level position, a job as a receptionist offers the benefit of ease of access, which means that it is open to candidates with no experience. It also offers the opportunity to play a key role in a company or organization. As the first point of contact for visitors and clients, receptionists are responsible for making a good first impression and this can often set the tone for future relations between the organization and the client.

Dental Offices Hiring Receptionist

Working at the reception of a hotel. restaurant or company business is also an excellent way to gain familiarity with and experience of office work. It offers the chance to perform a wide range of tasks, including greeting clients, handling bookings, resolving guests’ problems, performing access control procedures, taking and forwarding telephone calls and invoicing, and is also an opportunity to build a repertoire of soft skills that can be employed in a wide range of other sectors, including administration and customer service.

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